How To Fix PU777 - Error when getting job list for jobs &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 777

• Message text: Error when getting job list for jobs &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PU777 - Error when getting job list for jobs &2 ?

  The SAP error message PU777, which states "Error when getting job list for jobs &2," typically occurs in the context of background job processing in SAP. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes of PU777 Error
  
  Job Not Found: The job specified by the job name or job number (&2) may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or manage the specified job.
  Database Issues: There may be issues with the database that prevent the retrieval of job information.
  Job Status: The job may be in a status that does not allow it to be retrieved (e.g., deleted or canceled).
  System Configuration: There may be configuration issues in the job scheduling or background processing settings.
  
  Solutions
  
  
  Verify Job Existence:
  
  Check if the job with the specified name or number exists in the system. You can do this by navigating to the transaction code SM37 (Job Monitoring) and searching for the job.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view and manage background jobs. This may involve checking roles and profiles assigned to the user.
  
  
  
  Database Check:
  
  If there are database issues, you may need to consult with your database administrator to check for any inconsistencies or errors in the database.
  
  
  
  Job Status Review:
  
  Review the status of the job. If the job has been deleted or is in a canceled state, it may not be retrievable. You may need to recreate the job if necessary.
  
  
  
  System Configuration:
  
  Check the configuration settings for background processing in the SAP system. Ensure that all necessary parameters are correctly set.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to job processing.
  
  
  
  System Logs:
  
  Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Background Job
  SM21: System Log
  SU53: Display Authorization Check
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the job name/number and any relevant logs.
  
  
  By following these steps, you should be able to identify the cause of the PU777 error and implement a suitable solution.