How To Fix PU772 - Event SAP_TRIGGER_QUEUE_IMPORT_CONTROL raised in system &1 (&2 &3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PU - Upgrade and Transport Log Messages

  • Message number: 772

  • Message text: Event SAP_TRIGGER_QUEUE_IMPORT_CONTROL raised in system &1 (&2 &3)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PU772 - Event SAP_TRIGGER_QUEUE_IMPORT_CONTROL raised in system &1 (&2 &3) ?

    The SAP error message PU772, which states "Event SAP_TRIGGER_QUEUE_IMPORT_CONTROL raised in system &1 (&2 &3)," typically relates to issues with the transport management system (TMS) in SAP. This error can occur during the import of transport requests, particularly when there are problems with the transport queue or the import process itself.

    Causes:

    1. Transport Queue Issues: The transport queue may be locked or corrupted, preventing the import from proceeding.
    2. System Configuration: There may be misconfigurations in the transport management system settings.
    3. Authorization Issues: The user performing the import may not have the necessary authorizations to execute the transport.
    4. Network Issues: Problems with network connectivity between systems can lead to import failures.
    5. Transport Request Problems: The transport request itself may be incomplete or contain errors.

    Solutions:

    1. Check Transport Queue:

      • Use transaction code STMS to check the transport queue for any locks or inconsistencies.
      • If the queue is locked, you may need to unlock it or resolve any issues causing the lock.
    2. Review Transport Logs:

      • Check the transport logs for detailed error messages that can provide more context on the failure.
      • Use transaction code SE01 to analyze the transport request and its logs.
    3. Verify Authorizations:

      • Ensure that the user performing the import has the necessary authorizations. This includes roles related to transport management.
    4. Check System Configuration:

      • Review the TMS configuration settings to ensure they are correctly set up. This includes checking the transport routes and system settings.
    5. Retry the Import:

      • After addressing any identified issues, retry the import of the transport request.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes:

      • STMS: Transport Management System
      • SE01: Transport Organizer
      • SE09: Workbench Organizer
      • SE10: Customizing Organizer
    • SAP Notes: Always check for the latest SAP Notes related to transport issues, as they may provide specific fixes or workarounds for known problems.

    • Documentation: Review SAP documentation on transport management for best practices and troubleshooting guidelines.

    By following these steps, you should be able to diagnose and resolve the PU772 error in your SAP system.

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