How To Fix PU697 - Request &1 unknown in system &2 (not yet imported)

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 697

• Message text: Request &1 unknown in system &2 (not yet imported)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU697 - Request &1 unknown in system &2 (not yet imported) ?

  The SAP error message PU697 "Request &1 unknown in system &2 (not yet imported)" typically occurs during the transport of changes between SAP systems. This error indicates that the transport request specified (denoted by &1) is not recognized in the target system (denoted by &2) because it has not been imported yet.
  Causes:
  
  Transport Request Not Imported: The transport request has not been imported into the target system.
  Incorrect Transport Directory: The transport directory may not be correctly set up, leading to the system not recognizing the request.
  Transport Request Deleted: The transport request may have been deleted or is not available in the transport directory.
  Transport Layer Issues: There may be issues with the transport layer configuration or the transport routes between systems.
  
  Solutions:
  
  
  Check Transport Request Status:
  
  Use transaction code SE01 or SE09 in the target system to check the status of the transport request. Ensure that the request is available and has not been deleted.
  
  
  
  Import the Transport Request:
  
  If the transport request is not yet imported, you can import it using transaction code STMS. Navigate to the transport management system, select the appropriate transport request, and initiate the import.
  
  
  
  Verify Transport Directory:
  
  Ensure that the transport directory is correctly configured. Check the transport directory settings in the SAP system to confirm that it points to the correct location.
  
  
  
  Check Transport Routes:
  
  Verify that the transport routes between the source and target systems are correctly configured. This can be done in the Transport Management System (STMS).
  
  
  
  Recreate the Transport Request:
  
  If the transport request is missing or corrupted, you may need to recreate it in the source system and then transport it again.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SE01: Transport Organizer
  SE09: Workbench Organizer
  STMS: Transport Management System
  
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to transport issues or the PU697 error.
  Transport Management: Understanding the transport management process in SAP is crucial for troubleshooting transport-related issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.