How To Fix PU682 - Internal error; assertion skipped (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 682

• Message text: Internal error; assertion skipped (see long text)

What causes this issue?

An invalid system status was reached in the Change and Transport
Organizer.

System Response

The internal check using an assertion was ignored due to the setting of
exception object CTS_REQ. Instead, exception CX_CTS_INTERNAL_ERROR was
generated.

How to fix this error?

Set the exception object to at least log, repeat the triggering action,
and send the log to your system administrator.

Procedure for System Administrators

A situation of this type is usually due to an incorrect call. The
assertion log shows details of the error. You can obtain a stack trace
by setting the exception object to Abort.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU682 - Internal error; assertion skipped (see long text) ?

  The SAP error message PU682, which states "Internal error; assertion skipped (see long text)," typically indicates that there is an internal inconsistency or unexpected condition in the SAP system that the program was not able to handle. This error can occur in various contexts, often related to payroll processing or other HR-related functions.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the system is trying to process.
  Configuration Issues: Incorrect configuration in the payroll or HR modules can lead to this error.
  Program Bugs: There may be bugs in the custom code or standard SAP programs that are being executed.
  Missing Authorizations: Sometimes, missing authorizations can lead to unexpected behavior in the system.
  System Updates: If the system has recently been updated or patched, it may introduce new bugs or issues.
  
  Solutions:
  
  Check Long Text: The first step is to check the long text associated with the error message for more specific details about the assertion that was skipped.
  Review Data: Verify the master and transaction data for inconsistencies. This includes checking employee records, payroll results, and any related infotypes.
  Configuration Review: Review the configuration settings in the relevant modules (e.g., Payroll, Time Management) to ensure they are set up correctly.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the assertion failed.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may want to look into transaction codes related to payroll processing (e.g., PC00_MXX_CALC, PC00_MXX_CEDT).
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  User Authorizations: Ensure that the user executing the transaction has the necessary authorizations to perform the actions leading to the error.
  
  By following these steps, you should be able to diagnose and potentially resolve the PU682 error in your SAP system.