How To Fix PU320 - See job log

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 320

• Message text: See job log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU320 - See job log ?

  The SAP error message PU320 "See job log" typically indicates that there is an issue with a background job that has been executed in the SAP system. This message is often associated with problems in payroll processing or other batch jobs that require specific data or configurations to run successfully.
  Causes:
  
  Data Issues: Missing or incorrect data in master records (e.g., employee master data, payroll data).
  Configuration Errors: Incorrect configuration in the payroll schema or other related settings.
  Authorization Issues: The user executing the job may not have the necessary authorizations.
  Technical Errors: System errors, such as database issues or program errors, can also lead to this message.
  Job Scheduling Conflicts: Conflicts with other jobs running at the same time may cause failures.
  
  Solutions:
  
  
  Check Job Log: The first step is to check the job log for detailed error messages. You can do this by navigating to the job overview (Transaction SM37) and selecting the job that generated the error. Look for specific error messages that can guide you to the root cause.
  
  
  Review Data: Ensure that all necessary data is complete and correct. This includes checking employee master data, payroll results, and any other relevant data.
  
  
  Verify Configuration: Check the configuration settings related to the job. For payroll, this may involve reviewing the payroll schema, rules, and any customizations that have been made.
  
  
  Check Authorizations: Ensure that the user executing the job has the necessary authorizations to perform the actions required by the job.
  
  
  Re-run the Job: After addressing any identified issues, you can re-run the job to see if the problem persists.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to the error message PU320.
  
  
  Contact SAP Support: If the issue cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SE38: Execute ABAP Programs
  SE80: Object Navigator (for checking custom programs)
  
  
  
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., SAP HR for payroll issues).
  
  
  Community Forums: SAP Community and other forums can be helpful for finding similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PU320 error message in SAP.