How To Fix PU020 - Header &1: Return code reset to 'start'

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 020

• Message text: Header &1: Return code reset to 'start'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PU020 - Header &1: Return code reset to 'start' ?

  The SAP error message PU020, which states "Header &1: Return code reset to 'start'," typically occurs in the context of payroll processing or when dealing with personnel administration. This message indicates that there is an issue with the processing of a payroll run or a related function, and the system is resetting the return code to the initial state.
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee master data or payroll data that prevent the payroll process from completing successfully.
  
  
  Configuration Issues: Incorrect configuration in the payroll schema or related settings can lead to this error. This includes issues with the payroll driver or the way the payroll is set up for specific employee groups.
  
  
  Authorization Issues: The user executing the payroll run may not have the necessary authorizations to perform the action, leading to a reset of the return code.
  
  
  Technical Errors: There could be bugs or technical issues in the SAP system that are causing the payroll process to fail.
  
  
  Solution:
  To resolve the PU020 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Review the employee master data and payroll data for any inconsistencies or missing information.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Configuration:
  
  Check the payroll schema and ensure that it is configured correctly for the specific employee group.
  Verify that the payroll driver settings are correct.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the payroll run has the necessary authorizations to perform the action.
  If needed, consult with your SAP security team to verify and adjust authorizations.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the payroll run to identify where the error occurs.
  Look for any specific messages or logs that provide more context about the error.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Apply any recommended patches or updates if applicable.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may be involved in the payroll process.
  Documentation: Review SAP documentation related to payroll processing and error handling for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the PU020 error in your SAP system.