How To Fix PTRM_WEB_UI092 - Error occurs when sending travel request to travel agent

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 092

• Message text: Error occurs when sending travel request to travel agent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI092 - Error occurs when sending travel request to travel agent ?

  The SAP error message PTRM_WEB_UI092 typically occurs in the context of the SAP Travel Management module when there is an issue with sending a travel request to a travel agent. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system settings.
  Possible Causes:
  
  Configuration Issues: The travel management configuration may not be set up correctly, leading to communication problems with the travel agent.
  Missing or Incorrect Data: Required fields in the travel request may be missing or incorrectly filled out, preventing the request from being processed.
  System Settings: There may be issues with the integration settings between SAP and the travel agent's system.
  Authorization Issues: The user may not have the necessary permissions to send travel requests.
  Network Issues: Connectivity problems between the SAP system and the travel agent's system can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for Travel Management in SAP. Ensure that all necessary settings for communication with the travel agent are correctly configured.
  Validate Data: Ensure that all required fields in the travel request are filled out correctly. Check for any inconsistencies or missing information.
  Review Integration Settings: If applicable, check the integration settings between SAP and the travel agent's system. Ensure that the communication protocols and endpoints are correctly set up.
  User Authorizations: Verify that the user attempting to send the travel request has the necessary authorizations. This can be checked in the user roles and profiles.
  Check Network Connectivity: Ensure that there are no network issues preventing communication with the travel agent's system. This may involve checking firewalls, VPNs, or other network configurations.
  Consult Logs: Review the application logs for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Travel Management for guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.