How To Fix PTRM_WEB_UI083 - The trip duration for the itinerary must be at least one minute

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 083

• Message text: The trip duration for the itinerary must be at least one minute

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI083 - The trip duration for the itinerary must be at least one minute ?

  The SAP error message PTRM_WEB_UI083, which states "The trip duration for the itinerary must be at least one minute," typically occurs in the context of travel management within SAP systems, particularly when dealing with trip planning or itinerary creation.
  Cause:
  This error is triggered when the system detects that the duration of a trip or itinerary is set to zero or is less than one minute. This can happen due to:
  
  Incorrect Input: The start and end times for the trip may have been entered incorrectly, resulting in a duration of zero or negative time.
  Missing Data: Required fields for the trip, such as start and end dates/times, may not have been filled out properly.
  System Configuration: There may be specific configurations or validations in the system that enforce minimum duration requirements.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Trip Details: Review the trip itinerary details to ensure that the start and end times are correctly entered. Make sure that the end time is after the start time.
  
  
  Adjust Duration: If the trip is intended to be very short, ensure that the duration is at least one minute. Adjust the start or end time accordingly.
  
  
  Validate Required Fields: Ensure that all required fields are filled out correctly. This includes checking for any missing or incorrectly formatted data.
  
  
  Consult Documentation: If you are unsure about the required fields or the expected format, refer to the SAP documentation or user guides related to travel management.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check for any underlying configuration issues or system bugs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users involved in trip planning are adequately trained on how to enter trip details correctly to avoid such errors in the future.
  System Configuration: Review the configuration settings in the SAP system related to travel management to ensure they align with business requirements.
  
  By following these steps, you should be able to resolve the error and successfully create or modify the trip itinerary.