How To Fix PTRM_WEB_UI027 - Distance driven must be greater than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 027

• Message text: Distance driven must be greater than 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI027 - Distance driven must be greater than 0 ?

  The SAP error message PTRM_WEB_UI027, which states "Distance driven must be greater than 0," typically occurs in the context of the SAP Transportation Management (TM) module or related applications where distance-related data is being processed. This error indicates that a distance value that is required for a particular transaction or operation is either missing or set to zero, which is not acceptable for the system's processing logic.
  Cause:
  
  Missing Input: The user may not have entered a distance value in the relevant field.
  Incorrect Calculation: If the distance is supposed to be calculated automatically (e.g., based on route or location data), there may be an issue with the underlying data or configuration that prevents the calculation from occurring correctly.
  Data Entry Error: The user may have inadvertently entered a distance of zero or a negative value.
  Configuration Issues: There may be issues with the configuration of the transportation management settings that affect how distances are calculated or validated.
  
  Solution:
  
  Check Input Fields: Ensure that the distance field is filled in correctly and that the value is greater than zero.
  Review Calculation Logic: If the distance is calculated automatically, check the configuration settings related to route determination and ensure that all necessary data (e.g., locations, routes) is correctly set up.
  Validate Data: Ensure that the data being used for the transaction (e.g., locations, routes) is valid and complete. This includes checking for any missing or incorrect entries in master data.
  Consult Documentation: Review SAP documentation or help resources related to the specific transaction or process to ensure that all required fields are being populated correctly.
  Error Logs: Check system logs or error messages for additional context that may help identify the root cause of the issue.
  Contact Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  User Training: Ensure that users are trained on the correct data entry procedures to avoid common mistakes that lead to this error.
  System Configuration: Regularly review and maintain system configurations to ensure they align with business processes and requirements.
  
  By following these steps, you should be able to identify and resolve the issue causing the PTRM_WEB_UI027 error in your SAP system.