How To Fix PTRA_WEB_INTERFACE301 - Local public transport: Entries outside of the travel time were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 301

• Message text: Local public transport: Entries outside of the travel time were deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE301 - Local public transport: Entries outside of the travel time were deleted ?

  The SAP error message "PTRA_WEB_INTERFACE301 Local public transport: Entries outside of the travel time were deleted" typically occurs in the context of the SAP Travel Management module, particularly when dealing with travel planning and expense reporting. This message indicates that certain entries related to local public transport have been removed because they fall outside the defined travel time.
  Cause:
  
  Travel Time Definition: The system has a defined travel time for the trip, which is usually set based on the departure and arrival times. Any entries for local public transport that are outside this time frame will be flagged and deleted.
  Incorrect Time Entries: If the user has entered transport details that do not align with the actual travel times (e.g., a transport entry before the departure time or after the arrival time), the system will automatically remove these entries.
  Configuration Settings: There may be specific configuration settings in the SAP system that dictate how travel times and related transport entries are handled.
  
  Solution:
  
  Review Travel Times: Check the travel times defined for the trip. Ensure that all local transport entries fall within the specified travel time.
  Adjust Transport Entries: If you find that some transport entries are outside the travel time, adjust them to fit within the defined time frame. This may involve changing the time of the transport entries or modifying the travel times.
  Configuration Check: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to travel management. They may need to adjust parameters that govern how transport entries are validated against travel times.
  User Training: Ensure that users are trained on how to correctly enter travel and transport details to avoid this issue in the future.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling transport entries in Travel Management.
  Documentation: Refer to the SAP Help Portal for documentation on Travel Management, which may provide insights into best practices for entering travel and transport data.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and ensure that local public transport entries are correctly processed within the travel time parameters.