How To Fix PTRA_WEB_INTERFACE285 - Receipt &1: Difference exceeds maximum difference of &2 x &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 285

• Message text: Receipt &1: Difference exceeds maximum difference of &2 x &3 &4

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE285 - Receipt &1: Difference exceeds maximum difference of &2 x &3 &4 ?

  The SAP error message PTRA_WEB_INTERFACE285 typically occurs in the context of the SAP system when there is a discrepancy between the expected and actual values during a receipt process. This error indicates that the difference between the expected quantity and the received quantity exceeds the maximum allowable difference defined in the system.
  Cause:
  The error message is triggered when:
  
  The quantity of goods received (or the value of a receipt) exceeds the predefined limits set in the system.
  The maximum difference allowed is defined by the parameters set in the configuration, which could be based on percentage or absolute values.
  This can happen due to data entry errors, incorrect delivery quantities, or discrepancies in the purchase order.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration settings for maximum allowable differences in the relevant transaction or module (e.g., Materials Management).
  Navigate to the configuration settings in SPRO and check the parameters for goods receipt tolerances.
  
  
  
  Review the Receipt Data:
  
  Verify the quantities entered in the receipt against the purchase order or expected quantities.
  Ensure that the quantities being received are correct and match the order.
  
  
  
  Adjust the Receipt:
  
  If the received quantity is indeed correct but exceeds the allowed difference, you may need to adjust the purchase order or the receipt to align with the system's tolerance settings.
  If necessary, you can also consider adjusting the maximum difference settings if it is appropriate for your business process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling this error message.
  Check for any notes or updates from SAP that may address this issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MIGO (Goods Movement) or ME23N (Display Purchase Order) to review and adjust the relevant documents.
  Tolerance Limits: Familiarize yourself with the tolerance limits set in your organization, as these can vary based on business requirements.
  User Roles: Ensure that you have the necessary permissions to make changes to purchase orders or goods receipts, as this may be restricted based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.