How To Fix PTRA_WEB_INTERFACE280 - Summarization of expense account is changed on line item for each receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 280

• Message text: Summarization of expense account is changed on line item for each receipt

What causes this issue?

For trip provision variant <(>&<)>1 and country <(>&<)>2, the posting of
the entered amount was selected in the table for reporting and posting
the input tax amount. In this case, summarization for the expense
account must be set on line item level for each trip receipt, when
transfer is performed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE280 - Summarization of expense account is changed on line item for each receipt ?

  The SAP error message PTRA_WEB_INTERFACE280, which indicates that the summarization of the expense account has changed on the line item for each receipt, typically arises in the context of expense reporting or travel management within SAP systems. This error can occur when there are inconsistencies in how expenses are being recorded or processed, particularly when multiple receipts are involved.
  Cause:
  
  
  Inconsistent Account Assignment: The error may occur if different expense accounts are being assigned to different line items for the same expense report or receipt. This can happen if the user selects different accounts for similar types of expenses.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that dictate how expenses are summarized. If these settings are not aligned with the business processes, it can lead to discrepancies.
  
  
  Data Entry Errors: Manual entry errors by users when submitting receipts can lead to inconsistencies in account assignment.
  
  
  System Bugs or Limitations: Occasionally, there may be bugs or limitations in the version of SAP being used that can cause unexpected behavior in expense reporting.
  
  
  Solution:
  
  
  Review Account Assignments: Check the account assignments for each line item in the expense report. Ensure that they are consistent and that the correct expense account is being used for similar types of expenses.
  
  
  Configuration Review: Work with your SAP configuration team to review the settings related to expense reporting and summarization. Ensure that they align with your organization's policies and procedures.
  
  
  User Training: Provide training to users on how to correctly enter expense reports and receipts. Emphasize the importance of consistent account assignment.
  
  
  Error Handling: Implement error handling procedures to catch these discrepancies early in the process. This could include validation checks before submission.
  
  
  Consult SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or updates if the issue is related to a known bug.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Documentation: Review the documentation for the specific SAP module you are using (e.g., SAP Concur, SAP Travel Management) for best practices on expense reporting.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same problem and can offer insights.
  
  
  Testing: If changes are made to configurations or processes, conduct thorough testing in a sandbox environment before rolling out changes to production.
  
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the error message PTRA_WEB_INTERFACE280 effectively.