How To Fix PTRA_WEB_INTERFACE203 - No. of breakfasts in secondary receipt greater than in original receipt &

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 203

• Message text: No. of breakfasts in secondary receipt greater than in original receipt &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE203 - No. of breakfasts in secondary receipt greater than in original receipt & ?

  The SAP error message "PTRA_WEB_INTERFACE203: No. of breakfasts in secondary receipt greater than in original receipt" typically occurs in the context of the SAP system when dealing with hotel management or hospitality modules, particularly when managing reservations and receipts for services like breakfast.
  Cause:
  This error indicates that there is a discrepancy between the number of breakfasts recorded in a secondary receipt (such as an additional charge or modification) and the number of breakfasts that were originally recorded in the primary receipt. Specifically, it means that the system is trying to process a secondary receipt that has a greater number of breakfasts than what was originally booked or charged.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Original Receipt: Check the original receipt to confirm the number of breakfasts that were initially booked. Ensure that this number is accurate and reflects the actual booking.
  
  
  Check the Secondary Receipt: Look at the secondary receipt to see how many breakfasts are being recorded. If the number exceeds that of the original receipt, you will need to adjust it.
  
  
  Adjust the Secondary Receipt: If the secondary receipt is incorrect, modify it to ensure that the number of breakfasts does not exceed the original receipt. This may involve reducing the number of breakfasts in the secondary receipt to match or be less than the original.
  
  
  Consult Documentation: If you are unsure about how to make these adjustments, refer to the SAP documentation or user manuals related to the specific module you are using (e.g., SAP Hospitality Management).
  
  
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and setup.
  
  
  Related Information:
  
  SAP Modules: This error is often related to SAP modules that handle hospitality and service management, such as SAP S/4HANA for Hospitality or SAP Customer Experience.
  Configuration Settings: Ensure that the configuration settings for handling receipts and charges in your SAP system are set up correctly to avoid such discrepancies.
  User Training: Providing training for users who handle reservations and receipts can help minimize errors related to data entry and processing.
  
  By following these steps, you should be able to resolve the error and ensure that the number of breakfasts in the secondary receipt aligns with the original receipt.