How To Fix PTRA_WEB_INTERFACE150 - Amount, currency, and date fields and service provider reset

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 150

• Message text: Amount, currency, and date fields and service provider reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE150 - Amount, currency, and date fields and service provider reset ?

  The SAP error message PTRA_WEB_INTERFACE150 typically indicates an issue with the amount, currency, and date fields in a web interface related to the SAP system. This error can occur in various contexts, such as when processing transactions or during data entry in web applications that interface with SAP.
  Cause:
  
  
  Data Validation Issues: The error often arises when the input data does not meet the expected format or validation rules. This can include:
  
  Incorrect currency format (e.g., using a currency code that is not recognized).
  Invalid date formats (e.g., using a date format that is not supported by the system).
  Amount fields that contain non-numeric characters or are out of acceptable ranges.
  
  
  
  Service Provider Reset: The mention of "service provider reset" suggests that there may be an issue with the backend service that processes the data. This could be due to:
  
  A temporary outage or reset of the service provider.
  Configuration issues in the service provider settings.
  
  
  
  Session Timeouts: If the user session has timed out, it may lead to incomplete data being sent to the server, resulting in this error.
  
  
  Solution:
  
  
  Check Input Data: Ensure that all fields (amount, currency, and date) are filled out correctly:
  
  Verify that the currency code is valid and matches the expected format.
  Ensure that the date is in the correct format (e.g., YYYY-MM-DD).
  Check that the amount is numeric and within acceptable limits.
  
  
  
  Service Provider Status: If the error is related to a service provider reset:
  
  Check the status of the service provider. If it is down, wait for it to come back online.
  Contact your IT support or SAP Basis team to investigate any issues with the service provider configuration.
  
  
  
  Session Management: If the issue is related to session timeouts:
  
  Refresh the page or log in again to establish a new session.
  Ensure that you are not leaving the session idle for too long.
  
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific transaction or web interface you are using. There may be specific guidelines or patches available.
  
  
  Error Logs: Check the application logs for more detailed error messages that can provide additional context about the issue.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on the specific module or transaction you are working with.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.