How To Fix PTRA_WEB_INTERFACE120 - Trip request status must not be initial

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 120

• Message text: Trip request status must not be initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE120 - Trip request status must not be initial ?

  The SAP error message "PTRA_WEB_INTERFACE120: Trip request status must not be initial" typically occurs in the context of the SAP Travel Management module when a user attempts to perform an action on a trip request that has not been properly initialized or has not been saved correctly. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Uninitialized Trip Request: The trip request may not have been saved or initialized properly, leading to a status that is considered "initial" or "empty."
  Data Entry Issues: There may be missing mandatory fields or incorrect data entries that prevent the trip request from being processed.
  System Configuration: There could be configuration issues in the SAP system that affect how trip requests are handled.
  
  Solution:
  
  Check Trip Request Status: Ensure that the trip request has been saved and is not in an initial state. You can do this by navigating to the trip request in the SAP GUI and checking its status.
  Complete Mandatory Fields: Make sure all required fields in the trip request form are filled out correctly. This includes details like travel dates, destinations, and any other necessary information.
  Save the Trip Request: If the trip request is still in an initial state, try saving it again. Look for any error messages that may indicate what is missing.
  Review Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to the Travel Management module.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve unexpected errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  User Documentation: Refer to the user documentation for the Travel Management module to understand the required fields and processes for creating and managing trip requests.
  Support Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.