How To Fix PTRA_WEB_INTERFACE001 - No receipt with number & exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

  • Message number: 001

  • Message text: No receipt with number & exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_WEB_INTERFACE001 - No receipt with number & exists ?

    The SAP error message PTRA_WEB_INTERFACE001 with the description "No receipt with number & exists" typically occurs in the context of the SAP system when a user attempts to access or process a receipt that does not exist in the database. This can happen in various scenarios, such as when trying to view or edit a receipt in the web interface.

    Causes:

    1. Incorrect Receipt Number: The receipt number entered may be incorrect or mistyped.
    2. Receipt Not Created: The receipt may not have been created or saved properly in the system.
    3. Data Deletion: The receipt may have been deleted or archived, making it unavailable for access.
    4. Authorization Issues: The user may not have the necessary permissions to view the receipt.
    5. System Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.

    Solutions:

    1. Verify Receipt Number: Double-check the receipt number for any typos or errors. Ensure that you are using the correct format.
    2. Check Receipt Creation: Confirm that the receipt was created successfully. You can do this by checking the relevant transaction or report in SAP.
    3. Review Deletion/Archiving: Investigate if the receipt has been deleted or archived. You may need to consult with your SAP administrator or check the relevant logs.
    4. Check User Permissions: Ensure that you have the necessary authorizations to access the receipt. If not, contact your system administrator to grant the required permissions.
    5. Consult System Logs: Look into system logs or error messages for any additional information that might indicate why the receipt is not found.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as MB03 (Display Material Document) or MIGO (Goods Movement).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or user manuals related to the specific module you are working with for additional context and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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