How To Fix PTRA_DIALOGUE048 - Personnel number &1 trip number &2 does not match &3 &4 in memory

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 048

• Message text: Personnel number &1 trip number &2 does not match &3 &4 in memory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_DIALOGUE048 - Personnel number &1 trip number &2 does not match &3 &4 in memory ?

  The SAP error message PTRA_DIALOGUE048 indicates that there is a mismatch between the personnel number and trip number in the system's memory. This typically occurs in the context of travel management or expense reporting within SAP, where the system is trying to validate or process a trip related to a specific personnel number.
  Cause:
  
  
  Data Mismatch: The personnel number and trip number being processed do not correspond to the expected values in the system's memory. This could be due to:
  
  Incorrect data entry.
  Changes in the trip or personnel data that have not been updated in the session.
  A session timeout or data refresh issue.
  
  
  
  Session Issues: If the user has multiple sessions open or if there has been a session timeout, the data in memory may not be synchronized with the database.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the trip or personnel data, leading to discrepancies.
  
  
  Solution:
  
  
  Check Data Entry: Verify that the personnel number and trip number entered are correct. Ensure that they match the records in the system.
  
  
  Refresh Session: Log out and log back into the SAP system to refresh the session. This can help clear any stale data in memory.
  
  
  Clear Memory: If you are using multiple sessions, close any unnecessary sessions to avoid confusion and ensure that the correct data is being accessed.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the trip and personnel data. If not, contact your SAP administrator to resolve any authorization issues.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the travel management module.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP's customer support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to travel management, such as PR05 (Travel Expenses) or TRIP (Trip Management).
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify and resolve the issue related to the PTRA_DIALOGUE048 error message.