How To Fix PT_TMW_HEADER_CUST013 - Infotype entry missing

SAP Error Message - Details

• Message type: E = Error

• Message class: PT_TMW_HEADER_CUST - TMW: Customizing Employee Data

• Message number: 013

• Message text: Infotype entry missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PT_TMW_HEADER_CUST013 - Infotype entry missing ?

  The SAP error message PT_TMW_HEADER_CUST013 indicates that there is a missing entry in the infotype for time management. This typically occurs when the system is trying to process time data, but it cannot find the necessary configuration or data entries that are required for the specific infotype.
  Cause:
  
  Missing Infotype Configuration: The infotype that is being referenced may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings.
  Incorrect Employee Data: The employee record may not have the required infotype data filled in, which is necessary for processing time management.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or edit the infotype data.
  Data Migration Issues: If data was migrated from another system, some entries may not have been transferred correctly.
  
  Solution:
  
  
  Check Infotype Configuration:
  
  Go to the relevant configuration transaction (e.g., SPRO) and ensure that the infotype is properly configured.
  Verify that the necessary entries exist in the relevant tables (e.g., T582A, T582B).
  
  
  
  Review Employee Data:
  
  Use transaction PA20 or PA30 to check the employee's infotype records.
  Ensure that the required infotype (e.g., IT0007 for planned working time) has been maintained for the employee in question.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the infotype data.
  Check the user roles and profiles to confirm that they have the required permissions.
  
  
  
  Data Migration Review:
  
  If the issue arose after a data migration, review the migration logs and ensure that all necessary data was transferred correctly.
  Validate that all required infotypes were included in the migration process.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs when processing time data.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information about employees, such as personal data, payroll data, and time management data.
  Time Management: This module in SAP is responsible for managing employee time data, including attendance, absences, and working hours.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SPRO (SAP Project Reference Object) for configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.