How To Fix PSSC_TOOLS_UI172 - Different appl. status &3 and &4 between GPD Header &1 and ItemID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 172

• Message text: Different appl. status &3 and &4 between GPD Header &1 and ItemID &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI172 - Different appl. status &3 and &4 between GPD Header &1 and ItemID &2 ?

  The SAP error message PSSC_TOOLS_UI172 indicates a discrepancy in the application status between the header and item level of a General Product Data (GPD) record. Specifically, it points out that the application status of the GPD header and the item do not match, which can lead to inconsistencies in data processing.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Data Inconsistency: The application status of the GPD header and the item may have been updated independently, leading to a mismatch.
  Incomplete Data Processing: If a process that updates the status of the header or item was interrupted or not completed, it could result in differing statuses.
  Manual Changes: Manual interventions or updates to either the header or item without corresponding updates to the other can cause this issue.
  System Errors: Bugs or issues in the SAP system or during data migration can also lead to this inconsistency.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Status Values: Review the application status of both the GPD header and the item. You can do this by navigating to the relevant transaction in SAP and checking the details.
  
  
  Synchronize Status: If you find that the statuses are indeed different, you will need to synchronize them. This may involve updating the status of either the header or the item to ensure they match.
  
  
  Review Change Logs: Check the change logs to see if there were any recent updates made to either the header or item that could have caused the discrepancy.
  
  
  Reprocess Data: If the issue arose from an incomplete process, you may need to reprocess the data or run the relevant transaction again to ensure that all statuses are updated correctly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to GPD and application statuses for any specific instructions or known issues.
  
  
  Contact Support: If the issue persists or if you are unsure about making changes, it may be best to contact your SAP support team or consult with an SAP expert.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing GPD data, such as GPD1 for GPD header and GPD2 for GPD items.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to view and modify GPD data, as restrictions can also lead to issues in updating statuses.
  
  By following these steps, you should be able to identify and resolve the cause of the PSSC_TOOLS_UI172 error in your SAP system.