How To Fix PSSC_TOOLS_UI169 - Different appl. status &3 and &4 between SXP Header &1 and ItemID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 169

• Message text: Different appl. status &3 and &4 between SXP Header &1 and ItemID &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI169 - Different appl. status &3 and &4 between SXP Header &1 and ItemID &2 ?

  The SAP error message PSSC_TOOLS_UI169 indicates a discrepancy in the application status between the header and item level of a document in the SAP system. Specifically, it points out that the application status of the header (identified by &1) and the item (identified by &2) are different, with the statuses being &3 and &4, respectively.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Inconsistent Data: The header and item statuses may not be synchronized due to changes made to one without updating the other. This can happen during document processing, where the header status is updated but the item status is not.
  Workflow Issues: If the document is part of a workflow, it may have been processed differently at the header and item levels, leading to different statuses.
  Manual Changes: Manual interventions or updates to the document can lead to inconsistencies if not all parts of the document are updated accordingly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Document Status: Review the status of both the header and the item in the document. Ensure that they are supposed to be in the same state.
  Synchronize Status: If you find that the statuses are indeed inconsistent, you may need to manually update the status of either the header or the item to ensure they match. This may involve using transaction codes relevant to the document type you are working with.
  Review Workflow: If the document is part of a workflow, check the workflow logs to identify any issues that may have caused the status discrepancy.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in the context of your specific application or module.
  Contact Support: If the issue persists or if you are unsure about making changes, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: Depending on the type of document (e.g., purchase order, sales order), you may use specific transaction codes (like ME23N for purchase orders) to view and edit document statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the discrepancy causing the PSSC_TOOLS_UI169 error message.