How To Fix PSSC_TOOLS_UI122 - NCD Item has no benefit id (product) assigned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_TOOLS_UI - Messages for UI functions

  • Message number: 122

  • Message text: NCD Item has no benefit id (product) assigned

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_TOOLS_UI122 - NCD Item has no benefit id (product) assigned ?

    The SAP error message PSSC_TOOLS_UI122 indicating that an "NCD Item has no benefit id (product) assigned" typically arises in the context of SAP's Product Safety and Compliance (PSSC) module or similar areas where product benefits are managed. This error suggests that a Non-Communicable Disease (NCD) item is missing a required benefit ID, which is essential for processing or reporting.

    Cause:

    1. Missing Benefit ID: The primary cause of this error is that the NCD item in question does not have a benefit ID assigned to it. This could be due to:

      • Data entry errors during the creation of the NCD item.
      • Incomplete configuration of the product in the system.
      • Changes in product definitions that have not been updated in the relevant records.
    2. Configuration Issues: There may be issues with the configuration settings in the SAP system that prevent the assignment of benefit IDs to NCD items.

    3. Data Migration Issues: If data was migrated from another system or during an upgrade, some records may not have been properly updated or migrated.

    Solution:

    1. Assign a Benefit ID:

      • Navigate to the relevant NCD item in the SAP system.
      • Check the details of the item and look for the field where the benefit ID should be assigned.
      • If the benefit ID is missing, assign the appropriate benefit ID based on your business rules and product definitions.
    2. Review Configuration:

      • Check the configuration settings for the NCD items in the SAP system. Ensure that the benefit ID assignment is correctly set up.
      • Consult with your SAP configuration team to verify that all necessary settings are in place.
    3. Data Validation:

      • Perform a data validation check to ensure that all NCD items have the required fields filled out correctly.
      • If there are multiple items missing benefit IDs, consider running a report to identify all affected items for bulk updates.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to the PSSC module for any specific guidelines on benefit ID assignments.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your version of SAP or any known issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Training: Ensure that users involved in data entry or product management are trained on the importance of benefit IDs and how to properly assign them.

    By following these steps, you should be able to resolve the error and ensure that your NCD items are correctly configured in the SAP system.

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