How To Fix PSSC_TOOLS_UI097 - A billing document has not been created so far

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 097

• Message text: A billing document has not been created so far

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI097 - A billing document has not been created so far ?

  The SAP error message PSSC_TOOLS_UI097 indicates that a billing document has not been created for a particular transaction or process. This error typically arises in the context of SAP's billing and invoicing processes, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) environments.
  Causes:
  
  Incomplete Data: The necessary data for creating a billing document may be incomplete or missing. This could include customer information, service details, or pricing information.
  Billing Block: There may be a billing block set on the relevant sales order or contract, preventing the creation of the billing document.
  Configuration Issues: Incorrect configuration settings in the billing process or related modules can lead to this error.
  Status of Related Documents: The status of related documents (like sales orders or service orders) may not be appropriate for billing. For example, the order might not be fully delivered or completed.
  Timing Issues: The billing document may not have been created yet due to timing issues in the process flow.
  
  Solutions:
  
  Check Data Completeness: Review the relevant transaction data to ensure all required fields are filled out correctly. This includes checking customer master data, service details, and pricing conditions.
  Review Billing Blocks: Check if there are any billing blocks on the sales order or contract. If there are, you may need to remove them or resolve the underlying issues causing the block.
  Verify Configuration: Ensure that the configuration settings for billing in the relevant SAP module are correct. This may involve checking pricing procedures, billing types, and other related settings.
  Check Document Status: Verify the status of related documents to ensure they are in a state that allows for billing. For example, ensure that all items in a sales order are delivered.
  Run Billing Jobs: If the billing process is scheduled to run in batch jobs, ensure that these jobs are executed successfully. You may need to check the job logs for any errors.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.