How To Fix PSSC_TOOLS_UI039 - Payment family &2 does not exist (NCD Header ObjectID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 039

• Message text: Payment family &2 does not exist (NCD Header ObjectID &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI039 - Payment family &2 does not exist (NCD Header ObjectID &1) ?

  The SAP error message PSSC_TOOLS_UI039 indicates that there is an issue related to a payment family that does not exist for a specific NCD (Non-Current Debt) header object. This error typically arises in the context of SAP's Financial Services or Payment Processing modules, particularly when dealing with payment families and their configurations.
  Cause:
  
  Missing Configuration: The payment family specified in the error message may not be configured in the system. This could happen if the payment family was deleted or never created.
  Incorrect Object ID: The Object ID referenced in the error message may be incorrect or may not correspond to an existing NCD header.
  Data Inconsistency: There may be inconsistencies in the database or issues with data migration that have led to the payment family not being recognized.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the payment family or the NCD header.
  
  Solution:
  
  
  Check Payment Family Configuration:
  
  Navigate to the configuration settings for payment families in your SAP system.
  Verify that the payment family referenced in the error message exists and is correctly configured.
  
  
  
  Validate Object ID:
  
  Check the NCD header object ID mentioned in the error message to ensure it is valid and corresponds to an existing record in the system.
  You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the relevant tables.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in the data related to payment families and NCD headers.
  If data migration was performed, ensure that all necessary data was migrated correctly.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the payment family and NCD header.
  Check the roles and authorizations assigned to the user in transaction PFCG.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to payment families and NCD processing for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11: Data Dictionary
  SE16: Data Browser
  PFCG: Role Maintenance
  
  
  SAP Notes: Search for SAP Notes related to the error message or the specific modules you are working with. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.