How To Fix PSSC_TOOLS_UI022 - Could not determine SXP Item &3 (VersionID &1, ItemID &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 022

• Message text: Could not determine SXP Item &3 (VersionID &1, ItemID &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI022 - Could not determine SXP Item &3 (VersionID &1, ItemID &2) ?

  The SAP error message PSSC_TOOLS_UI022 indicates that the system could not determine a specific SXP (Supplier Experience Portal) item based on the provided parameters, which include a Version ID and an Item ID. This error typically arises in the context of SAP applications that deal with supplier management or procurement processes.
  Causes:
  
  Invalid Item ID or Version ID: The Item ID or Version ID provided in the request may not exist in the system. This could be due to a typo or an outdated reference.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Authorization Issues: The user may not have the necessary permissions to access the specified item.
  Configuration Issues: There may be configuration problems in the system that prevent the proper retrieval of the item.
  System Updates or Changes: Recent updates or changes to the system may have affected the availability of the item.
  
  Solutions:
  
  Verify Item and Version IDs: Double-check the Item ID and Version ID for accuracy. Ensure that they are correct and correspond to existing entries in the system.
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check if the item exists in the relevant tables. Look for any inconsistencies or missing data.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the item. This can be checked in transaction SU53 (Authorization Check) or by consulting with your security team.
  Consult Configuration Settings: Review the configuration settings related to the SXP items to ensure that everything is set up correctly. This may involve checking customizing settings in SPRO.
  Check for System Notes: Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and SU53 for data checks and authorization issues.
  SAP Notes: Regularly check the SAP Support Portal for any notes related to the error message or the specific module you are working with.
  Documentation: Review the documentation for the specific SAP module you are using to understand how SXP items are managed and any prerequisites for their use.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message PSSC_TOOLS_UI022.