How To Fix PSSC_TOOLS402 - Enter external ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

  • Message number: 402

  • Message text: Enter external ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_TOOLS402 - Enter external ID ?

    The SAP error message PSSC_TOOLS402, which prompts "Enter external ID," typically occurs in the context of SAP applications that require an external identifier for certain operations, such as data import or integration tasks. This error indicates that the system expects an external ID to be provided, but it has not been entered.

    Cause:

    1. Missing Input: The most common cause is that the user has not entered an external ID in the required field.
    2. Incorrect Configuration: There may be a configuration issue in the system that is preventing the external ID from being recognized or processed.
    3. User Permissions: The user may not have the necessary permissions to access or input the external ID.

    Solution:

    1. Enter External ID: The immediate solution is to ensure that you enter a valid external ID in the specified field. This ID should correspond to the expected format and data type required by the system.
    2. Check Configuration: If the external ID is supposed to be auto-generated or populated from another source, check the configuration settings to ensure that everything is set up correctly.
    3. Review Documentation: Consult the relevant SAP documentation or help files to understand the expected format and requirements for the external ID.
    4. User Permissions: Verify that you have the necessary permissions to enter or modify the external ID. If not, contact your system administrator to obtain the required access.
    5. Consult Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with the transaction codes related to the process you are working on, as they may provide additional context or options for resolving the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to resolve the PSSC_TOOLS402 error and successfully enter the required external ID.

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