How To Fix PSSC_TOOLS110 - Item category (CRM) &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 110

• Message text: Item category (CRM) &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS110 - Item category (CRM) &1 does not exist ?

  The SAP error message PSSC_TOOLS110 indicating that "Item category (CRM) &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specified item category. This can happen during various processes, such as creating or processing sales orders, quotations, or service requests.
  Cause:
  
  Non-Existent Item Category: The item category specified in the transaction does not exist in the system. This could be due to a typo or an incorrect configuration.
  Missing Configuration: The item category may not have been defined in the system or may not be assigned to the relevant document type.
  Transport Issues: If the item category was recently created or modified, it may not have been transported correctly to the system you are working in.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain item categories.
  
  Solution:
  
  Check Item Category: Verify the item category specified in the transaction. Ensure that it is correctly spelled and formatted.
  Configuration Check:
  
  Go to the configuration settings in SAP CRM (Transaction code: SPRO).
  Navigate to the relevant area where item categories are defined (e.g., Sales Order, Quotation).
  Ensure that the item category exists and is properly configured.
  
  
  Create/Modify Item Category: If the item category does not exist, you may need to create it. This typically involves:
  
  Defining the item category in the system.
  Assigning it to the relevant document types.
  
  
  Transport Requests: If the item category was recently created or modified, ensure that the transport requests have been properly executed and that the changes are available in the current environment.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the item category. This may involve checking user roles and permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE80 for object navigator.
  Documentation: Refer to SAP Help documentation for detailed information on item categories and their configuration.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.