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How To Fix PSSC_TOOLS107 - Payment family &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

  • Message number: 107

  • Message text: Payment family &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_TOOLS107 - Payment family &1 does not exist ?

    The SAP error message PSSC_TOOLS107 indicates that a specific payment family (identified by the placeholder &1) does not exist in the system. This error typically arises in the context of payment processing or financial transactions within SAP, particularly in modules related to payment processing or financial services.

    Cause:

    1. Missing Configuration: The payment family may not have been configured in the system. This could happen if the necessary setup steps were not completed during the implementation or if the configuration was inadvertently deleted or not transported correctly.
    2. Incorrect Input: The payment family identifier being used may be incorrect or misspelled. This can happen if the user is entering the payment family manually.
    3. Data Migration Issues: If data was migrated from another system, the payment family may not have been included in the migration process.
    4. Versioning Issues: The payment family might exist in a different version of the system or in a different client.

    Solution:

    1. Check Configuration:

      • Navigate to the relevant configuration settings in SAP (usually found in the Financial Accounting or Payment Processing sections) and verify that the payment family is defined.
      • If it is missing, you will need to create it according to your business requirements.
    2. Verify Input:

      • Double-check the payment family identifier being used. Ensure that it is correctly spelled and formatted.
      • If you are using a dropdown or selection list, ensure that the correct option is selected.
    3. Data Migration Review:

      • If the error occurred after a data migration, review the migration logs and ensure that all necessary data, including payment families, was successfully migrated.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for guidance on how to set up payment families correctly.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or SE11 (to check the database tables) to investigate further.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that the user has the necessary permissions to access and modify payment family configurations.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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