How To Fix PSSC_TOOLS075 - Customizing is inconsistent. Pay.Fam. &1 must be used for Ben.Prog. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 075

• Message text: Customizing is inconsistent. Pay.Fam. &1 must be used for Ben.Prog. &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS075 - Customizing is inconsistent. Pay.Fam. &1 must be used for Ben.Prog. &2 ?

  The SAP error message PSSC_TOOLS075 indicates that there is an inconsistency in the configuration of the benefits program in the SAP system. Specifically, it suggests that the payment family (Pay.Fam.) assigned to a benefits program (Ben.Prog.) is not correctly set up or is inconsistent with the expected configuration.
  Cause:
  
  Configuration Inconsistency: The payment family assigned to the benefits program does not match the expected configuration in the system. This could be due to incorrect settings in the customizing tables.
  Missing Entries: There may be missing entries in the customizing tables that link the payment family to the benefits program.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies that were not resolved during the migration process.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for Benefits Administration.
  Verify the configuration for the benefits program and ensure that the payment family is correctly assigned.
  Ensure that the payment family is defined and active in the system.
  
  
  
  Review Configuration Tables:
  
  Check the relevant customizing tables (e.g., T5P00, T5P01) to ensure that the entries for the payment family and benefits program are consistent and correctly linked.
  
  
  
  Correct Inconsistencies:
  
  If you find any inconsistencies, correct them by updating the configuration or adding missing entries.
  If necessary, consult with your SAP functional consultant or support team to ensure that the changes are made correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the benefits program to ensure that the error message no longer appears and that the program functions as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (to access the IMG), SE11 (to view table definitions), or SE16 (to view table contents) to investigate the issue further.
  Documentation: Refer to SAP documentation or help files related to Benefits Administration for more detailed information on configuring payment families and benefits programs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.