How To Fix PSSC_TOOLS038 - Due date rule type or Customizing for due date calculation not defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

  • Message number: 038

  • Message text: Due date rule type or Customizing for due date calculation not defined

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_TOOLS038 - Due date rule type or Customizing for due date calculation not defined ?

    The SAP error message PSSC_TOOLS038 indicates that there is an issue with the due date calculation in the system. Specifically, it suggests that either the due date rule type is not defined or the necessary customizing settings for due date calculation are missing.

    Cause:

    1. Missing Due Date Rule Type: The system is unable to find a defined due date rule type that is required for the calculation of due dates in the relevant process.
    2. Customizing Settings Not Defined: The necessary customizing settings for due date calculation have not been configured in the system.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Due Date Rule Type:

      • Go to the relevant customizing transaction (usually in SPRO).
      • Navigate to the section where due date rules are defined. This is typically found under:
        • Logistics > General > Basic Settings > Due Date Calculation.
      • Ensure that the due date rule type you are trying to use is defined and active.
    2. Define Customizing for Due Date Calculation:

      • If the due date rule type is missing, you will need to create it.
      • In the same customizing area, define the necessary parameters for the due date calculation, including any specific rules that apply to your business processes.
    3. Check for Transport Requests:

      • If changes were made in a development environment, ensure that they have been transported to the production environment correctly.
    4. Consult Documentation:

      • Review SAP documentation or help files related to due date calculation for any additional configuration steps that may be required.
    5. Testing:

      • After making the necessary changes, test the process that was generating the error to ensure that the issue has been resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (for customizing) or SE11 (for data dictionary) to check the definitions.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes in the customizing settings.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.

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