How To Fix PSSC_TOOLS001 - An exception (error situation) has occured without an assigned message

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 001

• Message text: An exception (error situation) has occured without an assigned message

What causes this issue?

An exception (error situation) has occured without an assigned message.

System Response

The current message is displayed as a subsitute.

How to fix this error?

Contact your system responsible person as an internal program error has
occured.

Procedure for System Administrators

In case that the problem has not been triggered by a customer specific
enhancement contact SAP.
The problem has occured in method &V2& of class &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS001 - An exception (error situation) has occured without an assigned message ?

  The SAP error message PSSC_TOOLS001 indicates that an exception has occurred in the system, but it does not provide a specific error message or description. This can make troubleshooting a bit challenging, as the lack of detail means you have to investigate further to identify the root cause.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the system settings or parameters that are causing the exception.
  Data Issues: Corrupted or inconsistent data in the database can lead to unexpected exceptions.
  Custom Code: If there are custom developments or enhancements in the system, they might be causing the error.
  System Bugs: There could be bugs in the SAP software or in the specific module you are using.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to exceptions.
  Performance Issues: System performance problems, such as timeouts or memory issues, can also trigger exceptions.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any related entries that might provide more context about the error.
  Debugging: If you have access to the development environment, you can debug the transaction or program that is causing the error to identify where the exception is being raised.
  Transaction Codes: Use transaction codes like ST22 (Dump Analysis) to check for short dumps that might provide more information about the exception.
  Check Custom Code: If there are any custom developments, review the code for potential issues or exceptions that are not being handled properly.
  Data Consistency: Run consistency checks on the relevant data to ensure there are no corrupt entries.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  SAP Community: Check forums and community discussions for similar issues faced by other users.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with to ensure you are following the correct procedures.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve known issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.