How To Fix PSSC_NET159 - Internal error accessing mapping data entitlement to payment frequency

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_NET - Net Calculation

• Message number: 159

• Message text: Internal error accessing mapping data entitlement to payment frequency

What causes this issue?

An internal program error occured while mapping the gross amount from
entitlement frequency &V3& to payment frequency &V4&.

System Response

Net calculation is stopped.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Contact SAP if the problem has not been caused by a customer
modification.
Method DETERMINE_MAPPING_DATA of class CL_PSSC00_NET_CTRL has not
returned the expected result.
The problem occurred while processing a gross payment item for ItemID
&V2& of gross payment document with VersionID &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_NET159 - Internal error accessing mapping data entitlement to payment frequency ?

  The SAP error message PSSC_NET159, which indicates an "Internal error accessing mapping data entitlement to payment frequency," typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error suggests that there is an issue with the mapping of entitlements to payment frequencies, which can be due to various reasons such as configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the mapping of entitlements to payment frequencies.
  Data Inconsistencies: The data related to entitlements or payment frequencies may be inconsistent or corrupted.
  Missing Data: Required data for the mapping may be missing or not properly defined in the system.
  System Bugs: There could be a bug in the version of SAP you are using that is causing this internal error.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for entitlements and payment frequencies in the SAP system.
  Ensure that all necessary mappings are correctly defined and active.
  
  
  
  Data Validation:
  
  Validate the data related to entitlements and payment frequencies to ensure there are no inconsistencies or missing entries.
  Use transaction codes or reports to check for any anomalies in the data.
  
  
  
  Recreate Mappings:
  
  If the mappings are found to be incorrect, consider recreating them to ensure they are set up properly.
  
  
  
  System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Use transaction codes like SLG1 to view application logs.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and data, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Convergent Charging and Invoicing for detailed guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the root cause of the PSSC_NET159 error and implement a suitable solution.