How To Fix PSSC_NET108 - Entitlement period &3 to payment period &4 not mapped

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_NET - Net Calculation

• Message number: 108

• Message text: Entitlement period &3 to payment period &4 not mapped

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_NET108 - Entitlement period &3 to payment period &4 not mapped ?

  The SAP error message PSSC_NET108 indicates that there is a mismatch between the entitlement period and the payment period in the system. This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where the system expects a mapping between the entitlement periods (the time frames during which a service is available to a customer) and the payment periods (the time frames during which payments are processed).
  Cause:
  
  Configuration Issues: The entitlement period and payment period may not be properly configured in the system. This can happen if the periods are not defined or if there is a misalignment in the settings.
  Data Entry Errors: Incorrect data entry during the setup of entitlements or payment plans can lead to this error.
  Missing Mapping: There may be a lack of mapping between the defined entitlement periods and payment periods in the configuration settings.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for entitlement and payment periods in SAP CC or CI.
  Ensure that all entitlement periods are correctly mapped to their corresponding payment periods.
  If necessary, create or adjust the mappings to ensure that each entitlement period has a corresponding payment period.
  
  
  
  Review Data Entries:
  
  Verify the data entries for the entitlements and payment plans to ensure they are correct and complete.
  Look for any discrepancies or missing information that could lead to the error.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for guidance on configuring entitlement and payment periods. This can provide insights into best practices and common pitfalls.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Seek Support:
  
  If the issue persists after checking configurations and data entries, consider reaching out to SAP support or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the SAP Help Portal for detailed documentation on configuring entitlement and payment periods in SAP CC or CI.
  
  By following these steps, you should be able to identify the cause of the PSSC_NET108 error and implement a solution to resolve it.