How To Fix PSSC_NET100 - Entitlement frequency type &3 not active (GPD item &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_NET - Net Calculation

• Message number: 100

• Message text: Entitlement frequency type &3 not active (GPD item &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_NET100 - Entitlement frequency type &3 not active (GPD item &2) ?

  The SAP error message PSSC_NET100 indicates that there is an issue with the entitlement frequency type for a specific GPD (Global Product Data) item. This error typically arises in the context of SAP Converged Billing or SAP Subscription Billing, where entitlements are managed based on frequency types.
  Cause:
  The error message "Entitlement frequency type &3 not active (GPD item &2)" suggests that the entitlement frequency type specified (represented by &3) is not currently active for the GPD item (represented by &2). This can occur due to several reasons:
  
  Inactive Frequency Type: The frequency type has not been activated in the system.
  Configuration Issues: There may be a misconfiguration in the entitlement settings or the GPD item setup.
  Data Integrity Issues: The data related to the entitlement frequency type or GPD item may be incomplete or incorrect.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Frequency Type Activation:
  
  Go to the configuration settings for entitlement frequency types in your SAP system.
  Verify if the frequency type specified in the error message is active. If it is not, activate it.
  
  
  
  Review GPD Item Configuration:
  
  Check the configuration of the GPD item mentioned in the error message.
  Ensure that the entitlement frequency type is correctly assigned to the GPD item.
  
  
  
  Validate Data:
  
  Ensure that all necessary data related to the entitlement and GPD item is complete and accurate.
  Look for any missing or incorrect entries that could be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing entitlement frequency types and GPD items.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error has been resolved.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to GPD and entitlement management, such as SCPR20 for managing configuration settings.
  User Roles: Ensure that you have the necessary permissions to make changes to entitlement frequency types and GPD items.
  
  By following these steps, you should be able to identify and resolve the cause of the PSSC_NET100 error in your SAP system.