How To Fix PSSC_NET048 - List of entitlement periods for &3 is empty (entit. frq. type &4)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_NET - Net Calculation

  • Message number: 048

  • Message text: List of entitlement periods for &3 is empty (entit. frq. type &4)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_NET048 - List of entitlement periods for &3 is empty (entit. frq. type &4) ?

    The SAP error message PSSC_NET048 indicates that there is an issue with the entitlement periods for a specific entitlement frequency type. This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where entitlements are managed based on defined periods.

    Cause:

    The error message "List of entitlement periods for &3 is empty (entit. frq. type &4)" suggests that the system is unable to find any entitlement periods associated with the specified entitlement frequency type. This can occur due to several reasons:

    1. Missing Configuration: The entitlement periods for the specified frequency type may not have been configured in the system.
    2. Data Inconsistency: There may be inconsistencies or missing data in the master data related to entitlements.
    3. Incorrect Frequency Type: The entitlement frequency type specified may not be valid or may not have any associated periods defined.
    4. System Migration Issues: If the system has recently undergone a migration or upgrade, some data might not have been transferred correctly.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Navigate to the configuration settings for entitlement periods in SAP CC or CI.
      • Ensure that the entitlement periods for the specified frequency type are correctly defined and active.
    2. Review Master Data:

      • Verify the master data related to the entitlements and ensure that all necessary entries are present.
      • Check if the entitlement frequency type is correctly assigned to the relevant products or services.
    3. Validate Frequency Type:

      • Confirm that the entitlement frequency type specified in the error message is valid and corresponds to the expected configuration.
    4. Data Consistency Check:

      • Run any available data consistency checks or reports to identify and rectify any inconsistencies in the entitlement data.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on managing entitlement periods and frequency types.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to entitlement management in SAP CC or CI, such as those for configuring entitlements or viewing entitlement periods.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.

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