How To Fix PSSC_NET024 - Net calculation process failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_NET - Net Calculation

• Message number: 024

• Message text: Net calculation process failed

What causes this issue?

Net calculation processing has failed due to a severe error.

System Response

The net calculation has failed in its entirety, for all involved net
calculation units (NCUs).

How to fix this error?

Check for further messages giving more detailed information on the
problems that have occurred and identify the involved net calculation
units.
The package error situation is important for a net calculation mass run.
In most situations, successfully processed NCUs are stored in the
database. Only NCUs with errors are skipped. In some rare situations,
such as this one, this does not happen and all NCUs remain unprocessed,
for example if the central buffer content for a database update has been
invalidated.

Procedure for System Administrators

If you cannot resolve this problem, contact SAP with the details of this
error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_NET024 - Net calculation process failed ?

  The SAP error message PSSC_NET024, which indicates that the net calculation process has failed, typically occurs in the context of SAP's pricing and billing processes, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can arise due to various reasons, and addressing it usually involves a systematic approach to identify and resolve the underlying issues.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the pricing or billing setup can lead to calculation failures.
  Data Issues: Missing or incorrect data in the master data or transactional data can cause the net calculation to fail.
  Business Rules: If the business rules defined for pricing or discounts are not met or are incorrectly set up, it can lead to this error.
  Technical Errors: There may be underlying technical issues, such as problems with the calculation logic or bugs in the software.
  Resource Limitations: Insufficient system resources (like memory or processing power) can also lead to calculation failures.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to pricing and billing. Ensure that all necessary parameters are correctly set up.
  Validate Data: Check the master data and transactional data for completeness and accuracy. Look for missing fields or incorrect values that could affect calculations.
  Review Business Rules: Examine the business rules applied in the pricing process. Ensure that they are correctly defined and applicable to the current transaction.
  Analyze Logs: Check the application logs for more detailed error messages or stack traces that can provide insights into what went wrong during the calculation process.
  Test in Development: If possible, replicate the issue in a development or test environment to analyze the problem without affecting production data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version you are using for any known issues or patches that may address this error.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Monitoring: Implement monitoring tools to keep track of system performance and resource usage, which can help identify potential bottlenecks leading to calculation failures.
  
  By systematically addressing these areas, you should be able to identify the cause of the PSSC_NET024 error and implement an appropriate solution.