How To Fix PSSC_GROSS130 - Follow-up SSP must be related to the same entitlement frequency &4

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 130

• Message text: Follow-up SSP must be related to the same entitlement frequency &4

What causes this issue?

The transaction type &V1& of the follow-up social service plan (SSP) is
related to a different entitlement frequency than the previous
transaction types (for example &V2&). Transaction type &V1& is related
to entitlement frequency &V3& whereas transaction type &V2& is related
to &V4&.

System Response

Processing is stopped.

How to fix this error?

Use a transaction type that is related to entitlement frequency &V4&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS130 - Follow-up SSP must be related to the same entitlement frequency &4 ?

  The SAP error message PSSC_GROSS130 indicates that there is a mismatch in the entitlement frequency between the follow-up service or product and the original entitlement. This typically occurs in the context of SAP Convergent Charging or SAP Subscription Billing, where entitlements are defined with specific frequencies (e.g., monthly, yearly) for billing or service delivery.
  Cause:
  The error arises when you attempt to create or process a follow-up service or product that is not aligned with the frequency of the original entitlement. For example, if the original entitlement is set to a monthly frequency, any follow-up service must also be set to a monthly frequency. If there is a discrepancy, the system will throw this error.
  Solution:
  To resolve this error, you should ensure that the follow-up service or product you are trying to associate with the original entitlement has the same frequency. Here are the steps you can take:
  
  
  Check the Original Entitlement: Review the original entitlement to confirm its frequency setting. This can usually be found in the entitlement configuration or details.
  
  
  Verify Follow-Up Service/Product: Check the configuration of the follow-up service or product. Ensure that its frequency matches that of the original entitlement.
  
  
  Adjust Frequencies: If there is a mismatch, you will need to either:
  
  Change the frequency of the follow-up service/product to match the original entitlement.
  Change the original entitlement's frequency if it is appropriate to do so.
  
  
  
  Testing: After making the necessary adjustments, try to process the follow-up service again to see if the error persists.
  
  
  Consult Documentation: If you are unsure about how to change the frequencies or need more detailed guidance, refer to the SAP documentation specific to your version of the software or consult with your SAP support team.
  
  
  Related Information:
  
  Entitlement Management: Understanding how entitlements and their frequencies work in SAP is crucial. Familiarize yourself with the concepts of entitlements, service products, and billing cycles.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or fixes.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By ensuring that the frequencies align, you should be able to resolve the PSSC_GROSS130 error and proceed with your operations in SAP.