How To Fix PSSC_GROSS123 - Error while mapping gross payment information to CRM

PSSC_GROSS123 - Overview

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 123

• Message text: Error while mapping gross payment information to CRM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PSSC_GROSS123 - Details

• The SAP error message PSSC_GROSS123 typically indicates an issue related to the mapping of gross payment information to the Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or missing information in the relevant fields.
  Causes:
  
  Data Inconsistencies: There may be discrepancies in the data being transferred between the systems, such as incorrect or missing values in the gross payment fields.
  
  Configuration Issues: The mapping configuration between the source system (like SAP ERP) and the CRM system may not be set up correctly.
  Missing Master Data: Required master data (like customer or payment information) may be missing or not properly maintained in the system.
  Field Length or Format Issues: The data being sent may not conform to the expected field lengths or formats defined in the CRM system.
  
  Solutions:
  
  Check Data Consistency: Review the data being sent to ensure that all required fields are populated correctly and that