How To Fix PSSC_GROSS123 - Error while mapping gross payment information to CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 123

• Message text: Error while mapping gross payment information to CRM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS123 - Error while mapping gross payment information to CRM ?

  The SAP error message PSSC_GROSS123 typically indicates an issue related to the mapping of gross payment information to the Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or missing information in the relevant fields.
  Causes:
  
  Data Inconsistencies: There may be discrepancies in the data being transferred between the systems, such as incorrect or missing values in the gross payment fields.
  Configuration Issues: The mapping configuration between the source system (like SAP ERP) and the CRM system may not be set up correctly.
  Missing Master Data: Required master data (like customer or payment information) may be missing or not properly maintained in the system.
  Field Length or Format Issues: The data being sent may not conform to the expected field lengths or formats defined in the CRM system.
  
  Solutions:
  
  Check Data Consistency: Review the data being sent to ensure that all required fields are populated correctly and that there are no discrepancies.
  Review Mapping Configuration: Verify the mapping settings in the integration configuration. Ensure that all necessary fields are correctly mapped between the source and target systems.
  Validate Master Data: Ensure that all relevant master data is available and correctly maintained in both the source and CRM systems.
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specific data or configuration is causing the issue.
  Testing: Conduct tests with sample data to identify if the issue persists and to isolate the problem.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the PSSC_GROSS123 error. SAP frequently updates its knowledge base with solutions for common errors.
  Integration Tools: If you are using middleware (like SAP PI/PO or SAP CPI), ensure that the integration flow is correctly configured and that there are no issues in the middleware layer.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the issue causing the PSSC_GROSS123 error in your SAP system.