How To Fix PSSC_GROSS047 - For SSP &1: Entitlement calculation kept manual amount of GED &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 047

• Message text: For SSP &1: Entitlement calculation kept manual amount of GED &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS047 - For SSP &1: Entitlement calculation kept manual amount of GED &2 ?

  The SAP error message PSSC_GROSS047 typically relates to the calculation of entitlements in the SAP SuccessFactors system, particularly in the context of the Employee Central Payroll module. This error indicates that the system has retained a manual amount for a specific entitlement calculation, which may not align with the expected automated calculations.
  Cause:
  The error message "Entitlement calculation kept manual amount of GED &2" suggests that there is a manual override or a manual entry for the entitlement amount (GED) that the system is not able to automatically adjust or recalculate. This can occur due to several reasons, including:
  
  Manual Adjustments: A user may have manually entered an amount for the entitlement that is conflicting with the automated calculation logic.
  Configuration Issues: There may be issues in the configuration of the entitlement rules or the payroll schema that prevent the system from calculating the entitlement correctly.
  Data Inconsistencies: There could be inconsistencies in the employee master data or payroll data that affect the entitlement calculation.
  Custom Logic: If there are custom calculations or enhancements in place, they may not be functioning as intended.
  
  Solution:
  To resolve the PSSC_GROSS047 error, you can take the following steps:
  
  
  Review Manual Entries: Check the manual entries for the entitlement in question. If the manual amount is not necessary, consider removing it to allow the system to perform the automated calculation.
  
  
  Check Configuration: Review the configuration settings for the entitlement calculation in the SAP system. Ensure that the rules are set up correctly and that there are no conflicting settings.
  
  
  Validate Data: Ensure that all relevant employee data is accurate and consistent. This includes checking the employee's master data, payroll data, and any other related information that may impact the entitlement calculation.
  
  
  Debugging: If you have access to the system's debugging tools, you can trace the calculation process to identify where the manual amount is being retained and why the automated calculation is not being applied.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the PSSC_GROSS047 error for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users involved in payroll processing are trained on the proper procedures for entering and managing entitlement amounts to minimize manual errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.