How To Fix PSSC_GROSS010 - Entitlement calculation cannot start without SXP data

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 010

• Message text: Entitlement calculation cannot start without SXP data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS010 - Entitlement calculation cannot start without SXP data ?

  The SAP error message PSSC_GROSS010 indicates that the entitlement calculation process cannot start because it lacks the necessary SXP (SAP Experience Management) data. This error typically arises in the context of SAP SuccessFactors, particularly when dealing with employee entitlements, such as leave or benefits.
  Cause:
  The primary cause of this error is the absence of required SXP data that is necessary for the entitlement calculation. This data might include:
  
  Missing Employee Data: The employee records may not have the necessary SXP data populated.
  Configuration Issues: There may be issues with the configuration of the entitlement calculation process or the integration with SXP.
  Data Synchronization Problems: If there are issues with data synchronization between different modules or systems, it can lead to missing SXP data.
  Incorrect Setup: The setup for the entitlement calculation may not be correctly defined, leading to the inability to access the required data.
  
  Solution:
  To resolve the PSSC_GROSS010 error, you can take the following steps:
  
  
  Check Employee Records: Ensure that all relevant employee records have the necessary SXP data filled out. This includes checking for any missing fields that are required for the entitlement calculation.
  
  
  Review Configuration: Verify the configuration settings for the entitlement calculation process. Ensure that all necessary parameters and settings are correctly defined.
  
  
  Data Synchronization: If your system integrates with other modules or external systems, check for any synchronization issues. Ensure that data is being correctly transferred and updated across systems.
  
  
  Run Data Validation: Use any available data validation tools within SAP to check for inconsistencies or missing data that could affect the entitlement calculation.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on the entitlement calculation process and the required SXP data.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system configuration and data setup.
  
  
  Related Information:
  
  SAP SuccessFactors Documentation: Review the official SAP SuccessFactors documentation for details on entitlement calculations and SXP data requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the PSSC_GROSS010 error, allowing the entitlement calculation process to proceed successfully.