How To Fix PSSC_CUST041 - Contract Account Category '&1' is assigned to multiple payment families

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CUST - Messages regarding Customizing

• Message number: 041

• Message text: Contract Account Category '&1' is assigned to multiple payment families

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CUST041 - Contract Account Category '&1' is assigned to multiple payment families ?

  The SAP error message PSSC_CUST041 indicates that a specific contract account category is assigned to multiple payment families, which is not allowed in the system. This typically occurs in the context of contract accounts in SAP's Financial Accounting (FI) module, particularly when dealing with customer accounts and payment processing.
  Cause:
  The error arises when:
  
  A contract account category (identified by '&1') is linked to more than one payment family. In SAP, each contract account category should be uniquely assigned to a single payment family to ensure proper processing of payments and account management.
  This situation can occur due to configuration errors or changes made in the system that have not been properly aligned with the existing payment family assignments.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Contract Account Category: Determine which contract account category is causing the issue. The error message will provide the specific category identifier.
  
  
  Check Payment Family Assignments:
  
  Navigate to the configuration settings for contract account categories in SAP.
  Check the assignments of the identified contract account category to see which payment families it is linked to.
  
  
  
  Correct the Assignments:
  
  If the contract account category is indeed assigned to multiple payment families, you will need to decide which payment family it should be associated with.
  Remove the incorrect assignments to ensure that the contract account category is only linked to one payment family.
  
  
  
  Test the Changes: After making the necessary adjustments, test the changes by attempting to process a transaction that previously triggered the error to ensure that the issue is resolved.
  
  
  Documentation and Review: Document the changes made and review the configuration settings to prevent similar issues in the future.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as OBD2 (for payment family configuration) or OBA7 (for contract account category configuration) to access the relevant settings.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration settings in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.