How To Fix PSSC_CUST031 - Internal error accessing field information for search help &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CUST - Messages regarding Customizing

• Message number: 031

• Message text: Internal error accessing field information for search help &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CUST031 - Internal error accessing field information for search help &1 ?

  The SAP error message PSSC_CUST031 indicates an internal error when the system is trying to access field information for a search help. This error can occur in various contexts, often related to custom developments or configurations in the SAP system.
  Possible Causes:
  
  Missing or Incorrect Configuration: The search help might not be properly configured, or the fields it references may not exist or be incorrectly defined.
  Data Dictionary Issues: There could be issues with the data dictionary objects (like tables, views, or search helps) that are being accessed.
  Authorization Issues: The user may not have the necessary authorizations to access the fields or search help.
  Custom Code Issues: If there are custom enhancements or modifications, they might be causing conflicts or errors in accessing the search help.
  Transport Issues: If the search help or related objects were transported from one system to another, there might be inconsistencies or missing objects.
  
  Solutions:
  
  Check Configuration: Review the configuration of the search help in transaction SE11 (Data Dictionary) or SE80 (Object Navigator). Ensure that all fields and tables referenced are correctly defined and active.
  Review Data Dictionary Objects: Use transaction SE11 to check the definitions of the tables, views, and search helps involved. Ensure they are active and correctly defined.
  Authorization Check: Verify that the user has the necessary authorizations to access the search help and the underlying fields. Use transaction SU53 to analyze authorization issues.
  Debugging: If you have access to the development environment, you can debug the code that triggers the error to identify the exact point of failure.
  Check for Custom Code: If there are any custom enhancements or modifications, review them for potential issues. You may need to consult with the developer who implemented the changes.
  Transport Consistency: If the issue arose after a transport, check the transport logs and ensure that all necessary objects were transported correctly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. You can search for the error message or related keywords.
  Community Forums: SAP Community and other forums can be helpful to see if other users have encountered and resolved similar issues.
  Documentation: Review SAP documentation related to search helps and data dictionary objects for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.