How To Fix PSSC_CUST028 - Due date rule type &1 not supported for payment frequency type &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_CUST - Messages regarding Customizing

  • Message number: 028

  • Message text: Due date rule type &1 not supported for payment frequency type &2

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_CUST028 - Due date rule type &1 not supported for payment frequency type &2 ?

    The SAP error message PSSC_CUST028 indicates that there is an issue with the configuration of due date rules in relation to payment frequency types. Specifically, it means that the due date rule type you are trying to use is not supported for the specified payment frequency type.

    Cause:

    1. Configuration Mismatch: The due date rule type you are trying to apply does not have a valid configuration for the payment frequency type you are using. This could be due to:

      • The due date rule not being defined for that specific payment frequency.
      • The payment frequency type being incorrectly set or not matching the expected values for the due date rule.
    2. Customizations: If there have been customizations or changes made to the payment terms or due date rules, it may lead to this error if the new configurations are not aligned properly.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for payment terms and due date rules in SAP. This can typically be found in the SPRO transaction under Financial Accounting (FI) -> Accounts Receivable and Accounts Payable -> Business Transactions -> Payment Transactions -> Define Payment Terms.
      • Verify that the due date rule type you are using is correctly configured for the payment frequency type in question.
    2. Adjust Payment Frequency:

      • If the payment frequency type is not appropriate for the due date rule, consider changing the payment frequency to one that is supported by the due date rule.
    3. Review Customizations:

      • If there have been any recent changes or customizations, review them to ensure they are correctly implemented and do not conflict with standard configurations.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the due date rules and payment frequency types to ensure you are using them correctly.
    5. Testing:

      • After making changes, perform tests to ensure that the error no longer occurs and that the payment processing works as expected.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuring due date rules and payment frequencies.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SPRO: For configuration settings.
      • FB60/FB70: For entering vendor/customer invoices to test the payment terms.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to resolve the error message PSSC_CUST028 and ensure that your payment processing is functioning correctly.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker