How To Fix PSSC_CUST012 - Enter a contract account category for payment family &1

PSSC_CUST012 - Overview

• Message type: E = Error

• Message class: PSSC_CUST - Messages regarding Customizing

• Message number: 012

• Message text: Enter a contract account category for payment family &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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PSSC_CUST012 - Details

• The SAP error message PSSC_CUST012, which states "Enter a contract account category for payment family &1," typically occurs in the context of configuring payment processing in SAP, particularly when dealing with contract accounts in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  
  Cause:
  This error message indicates that the system is expecting a contract account category to be defined for a specific payment family, but it has not been configured. The payment family is a classification used in payment processing, and each payment family should have a corresponding contract account category that defines how accounts are managed and processed.
  
  Solution:
  To resolve this error, you need to perform the following steps:
  
  
  Access Configuration Settings:
  
  Go to the SAP Easy Access screen and navigate to the configuration settings for contract accounts. This is usually found under the Financial Accounting (FI) module.
  
  
  
  Define Contract Account Categories:
  
  Look for the configuration path related to contract account