How To Fix PSSC_CUST012 - Enter a contract account category for payment family &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CUST - Messages regarding Customizing

• Message number: 012

• Message text: Enter a contract account category for payment family &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CUST012 - Enter a contract account category for payment family &1 ?

  The SAP error message PSSC_CUST012, which states "Enter a contract account category for payment family &1," typically occurs in the context of configuring payment processing in SAP, particularly when dealing with contract accounts in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Cause:
  This error message indicates that the system is expecting a contract account category to be defined for a specific payment family, but it has not been configured. The payment family is a classification used in payment processing, and each payment family should have a corresponding contract account category that defines how accounts are managed and processed.
  Solution:
  To resolve this error, you need to perform the following steps:
  
  
  Access Configuration Settings:
  
  Go to the SAP Easy Access screen and navigate to the configuration settings for contract accounts. This is usually found under the Financial Accounting (FI) module.
  
  
  
  Define Contract Account Categories:
  
  Look for the configuration path related to contract account categories. This is typically found under:
  
  Financial Accounting (FI) > Contract Accounts Receivable and Payable > Customizing > Contract Account > Define Contract Account Categories.
  
  
  Here, you can define the necessary contract account categories that correspond to the payment family in question.
  
  
  
  Assign Contract Account Categories to Payment Families:
  
  After defining the contract account categories, you need to assign them to the relevant payment families. This can usually be done in the same configuration area or under a related section for payment family settings.
  
  
  
  Check for Existing Configurations:
  
  Ensure that there are no existing configurations that might conflict with the new settings. Sometimes, duplicate or incorrect entries can lead to this error.
  
  
  
  Testing:
  
  After making the necessary changes, test the payment processing to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for your version of SAP to get detailed instructions on configuring contract accounts and payment families.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBA7 (for defining account types) or OBA8 (for defining payment methods) that may be useful in this context.
  Support: If the issue persists after configuration, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in financial accounting and contract accounts.
  
  By following these steps, you should be able to resolve the PSSC_CUST012 error and ensure that your payment processing is correctly configured.