How To Fix PSSC_CUST002 - Enter a payment family

PSSC_CUST002 - Overview

• Message type: E = Error

• Message class: PSSC_CUST - Messages regarding Customizing

• Message number: 002

• Message text: Enter a payment family

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PSSC_CUST002 - Details

• The SAP error message PSSC_CUST002 ("Enter a payment family") typically occurs in the context of payment processing within the SAP system, particularly when dealing with payment methods or payment processing configurations. This error indicates that a required field for the payment family has not been filled in, which is necessary for the system to process payments correctly.
  
  Cause:
  
  Missing Payment Family: The most common cause of this error is that the payment family field is not populated in the relevant configuration or transaction.
  
  Configuration Issues: There may be issues in the configuration settings related to payment methods or payment processing that do not define a payment family.
  Data Entry Error: Users may have overlooked entering the payment family during data entry in a transaction or configuration screen.
  
  
  Solution:
  
  
  Check Payment Method Configuration:
  
  Navigate to the configuration settings for payment methods in your SAP system.
  Ensure that the payment family is defined for the payment method you are trying