How To Fix PSSC_CONTR031 - Maintain a bgRFC queue prefix for the initial net calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 031

• Message text: Maintain a bgRFC queue prefix for the initial net calculation

Hi Translators -Content is very similar to PSSC_CONTR025 & PSSC_CONTR030

What causes this issue?

The initial net calculation is done asynchronously in background using
background RFC (bgRFC) technology. The required queue prefix for bgRFC
processing is missing.

System Response

Net calculation is not triggered.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Execute the<DS><DS:TRAN.PSSC00_NETCALC>Net Calculation</></> report to
run the missing net calculation. Check the net calculation result as the
sequence of processing is very important to prevent multiple gross
payment items.
Create the queue prefix for bgRFC processing in Customizing for
<LS>Public Sector Management</> under <LS>Social Services -> Net
Calculation -> </><DS><DS:SIMG.PSSC_BGRFC>Define Background RFC Inbound
Destination</></><LS>.</>
The created destination must be maintained for the SwitchGroupID
'NETCALC' and SwitchValID 'BGRFC_PREF' in Customizing for <LS>Public
Sector Management</> under <LS>Social Services -> Net Calculation -> </>
<DS> <DS:SIMG.PSSCC_SWITCH_NETCALC>Define Control Parameters for Net
Calculation</></><LS>.</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR031 - Maintain a bgRFC queue prefix for the initial net calculation ?

  The SAP error message PSSC_CONTR031 indicates that there is an issue with the background RFC (bgRFC) queue prefix for the initial net calculation in the context of SAP Convergent Charging (SAP CC). This error typically arises when the system is unable to find a valid bgRFC queue prefix that is required for processing the initial net calculation.
  Cause:
  
  Missing bgRFC Queue Prefix: The bgRFC queue prefix has not been maintained in the system configuration.
  Configuration Issues: There may be issues with the configuration of the bgRFC settings in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the bgRFC settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Maintain bgRFC Queue Prefix:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to SAP Convergent Charging > Basic Settings > bgRFC.
  Here, you should find an option to maintain the bgRFC queue prefix. Ensure that a valid prefix is set up.
  
  
  
  Check Configuration:
  
  Verify that the bgRFC configuration is correctly set up. This includes checking the bgRFC destination and ensuring that it is active.
  Ensure that the necessary background jobs are scheduled and running properly.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access and modify bgRFC settings. You may need to consult with your SAP security team to verify this.
  
  
  
  Restart Services:
  
  If changes are made, it may be necessary to restart the relevant services or background jobs to ensure that the changes take effect.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or notes related to bgRFC and SAP Convergent Charging for any additional configuration steps or troubleshooting tips.
  
  
  
  Related Information:
  
  bgRFC: Background Remote Function Call (bgRFC) is a mechanism in SAP that allows asynchronous processing of function calls in the background. It is essential for handling large volumes of data and ensuring that processes do not block each other.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error message PSSC_CONTR031 and ensure that the bgRFC queue prefix is properly maintained for the initial net calculation.