How To Fix PSSC_CONTR017 - Item type or payment family missing for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 017

• Message text: Item type or payment family missing for business partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR017 - Item type or payment family missing for business partner &1 ?

  The SAP error message PSSC_CONTR017 indicates that there is a missing item type or payment family for a specific business partner in the system. This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where business partners are associated with specific payment methods or item types for billing and charging purposes.
  Cause:
  
  Missing Configuration: The item type or payment family has not been defined for the business partner in the system.
  Incorrect Business Partner Data: The business partner may not have the necessary attributes or configurations set up correctly.
  Data Migration Issues: If data was migrated from another system, some configurations may not have been transferred correctly.
  Inconsistent Master Data: There may be inconsistencies in the master data related to the business partner.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the specific business partner that is causing the error.
  Ensure that the item type and payment family are correctly assigned to the business partner.
  
  
  
  Define Item Types and Payment Families:
  
  If the item type or payment family is missing, you may need to define it in the system.
  Navigate to the relevant configuration settings in SAP (usually found in the customizing settings under Financials or Convergent Charging).
  Create or modify the item type and payment family as needed.
  
  
  
  Review Master Data:
  
  Ensure that all required fields and attributes for the business partner are filled out correctly.
  Check for any inconsistencies or missing data that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring item types and payment families.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance and SPRO for configuration settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to business partner data and configurations.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to resolve the error message PSSC_CONTR017 and ensure that the business partner is correctly configured in the system.