How To Fix PSSC_BUFFER028 - Consistency check failed: '&OBJECTTYPE&' '&SXPVERSIONID&' '&PSSCSXD&'

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_BUFFER - Social Services Buffer

• Message number: 028

• Message text: Consistency check failed: '&OBJECTTYPE&' '&SXPVERSIONID&' '&PSSCSXD&'

What causes this issue?

Consistency Check using business object specific implementation

System Response

The following keys are displayed respectively in the short text to
locate or trace the object:
Object type
Version ID (of a gross entitlement document or a gross payment
document), SXP version ID (of an
<DS:GLOS.49F963515A413880E10000000A421947>SXP type</>), or item group ID
(of a net calculation document)
Item ID (for items only)

How to fix this error?

Check the consistency of the object.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_BUFFER028 - Consistency check failed: '&OBJECTTYPE&' '&SXPVERSIONID&' '&PSSCSXD&' ?

  The SAP error message PSSC_BUFFER028 indicates that there is a consistency check failure related to a specific object type and version ID in the context of SAP's Product Safety and Compliance (PSS) module. This error typically arises when there is a mismatch or inconsistency in the data stored in the buffer for the specified object type and version.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is that the data in the database does not match the expected structure or values in the buffer. This can happen due to:
  
  Manual changes to the data that were not properly synchronized.
  Issues during data migration or updates.
  Corruption in the buffer data.
  
  
  
  Versioning Issues: The error may also occur if there are discrepancies between the version of the object being referenced and the version that is currently active or expected in the system.
  
  
  Configuration Issues: Incorrect configuration settings in the PSS module can lead to inconsistencies in how data is processed and stored.
  
  
  Solution:
  
  
  Consistency Check: Perform a consistency check on the affected object type and version. This can often be done through transaction codes or specific reports in SAP that are designed to validate data integrity.
  
  
  Buffer Refresh: Clear or refresh the buffer for the affected object. This can sometimes resolve inconsistencies by forcing the system to reload the data from the database.
  
  
  Data Correction: If the inconsistency is due to incorrect data, you may need to manually correct the data in the database. This should be done with caution and ideally in a test environment first.
  
  
  Re-transport Objects: If the issue arose after a transport, consider re-transporting the objects to ensure that all dependencies and versions are correctly aligned.
  
  
  Check for Notes and Patches: Look for SAP Notes or patches related to the PSS module that may address known issues or bugs that could lead to this error.
  
  
  Consult Documentation: Review the SAP documentation for the PSS module to ensure that all configurations and settings are correctly applied.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance. Provide them with the error message details and any steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in diagnosing and fixing issues in the PSS module, such as SE11 (Data Dictionary), SE37 (Function Modules), and SE80 (Object Navigator).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check system logs (SM21) and application logs (SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the PSSC_BUFFER028 error in your SAP system.