How To Fix PSSC_BUFFER020 - Cannot retrieve SXP additional data before header is retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_BUFFER - Social Services Buffer

• Message number: 020

• Message text: Cannot retrieve SXP additional data before header is retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_BUFFER020 - Cannot retrieve SXP additional data before header is retrieved ?

  The SAP error message PSSC_BUFFER020 with the description "Cannot retrieve SXP additional data before header is retrieved" typically occurs in the context of SAP applications that deal with service procurement or similar processes. This error indicates that the system is trying to access additional data related to a service or procurement item before the main header data has been successfully retrieved.
  Cause:
  
  Sequence of Operations: The error often arises when the system attempts to access detailed information (like additional data) before the primary header information (like the main document or transaction header) has been loaded or processed.
  Data Integrity Issues: There may be issues with the data integrity or consistency in the database, leading to the inability to retrieve the necessary header information.
  Configuration Issues: Incorrect configuration in the SAP system related to the service procurement or the specific module being used can also lead to this error.
  System Performance: If the system is under heavy load or experiencing performance issues, it may not be able to retrieve the necessary data in the expected sequence.
  
  Solution:
  
  Check Sequence of Calls: Ensure that the application logic or the sequence of operations is correct. The header data must be retrieved before any attempts to access additional data.
  Debugging: If you have access to debugging tools, you can trace the execution to see where the failure occurs. This can help identify if the header retrieval is failing or if there is a timing issue.
  Data Consistency Check: Perform a consistency check on the relevant data in the database. Ensure that all necessary records exist and are correctly linked.
  Configuration Review: Review the configuration settings related to the service procurement or the specific module to ensure they are set up correctly.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or checking for any background jobs that may be affecting data retrieval.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with, as it may provide insights into the expected data flow and any prerequisites for data retrieval.
  Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and the solutions they implemented.
  SAP Support: If the issue persists and you have a support contract, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the PSSC_BUFFER020 error in your SAP environment.