How To Fix PSSC_BILLING004 - Runkey: Mass activity = &1, Date ID = &2, Add ID = &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_BILLING - PS Social Services - Billing

  • Message number: 004

  • Message text: Runkey: Mass activity = &1, Date ID = &2, Add ID = &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_BILLING004 - Runkey: Mass activity = &1, Date ID = &2, Add ID = &3 ?

    The SAP error message PSSC_BILLING004 typically relates to issues encountered during mass billing activities in the SAP system, particularly in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error message indicates that there is a problem with the mass activity being executed, which could be due to various reasons.

    Cause:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the billing documents or related master data.
    2. Configuration Issues: The configuration settings for the mass billing process may not be set up correctly, leading to errors during execution.
    3. Technical Errors: There could be technical issues, such as system performance problems, database locks, or other runtime errors that prevent the mass activity from completing successfully.
    4. Invalid Parameters: The parameters passed to the mass activity (like the Runkey, Date ID, and Add ID) may be invalid or not correspond to existing records.

    Solution:

    1. Check Data Integrity: Review the data involved in the mass billing process. Ensure that all necessary billing documents and related master data are complete and accurate.
    2. Review Configuration: Verify the configuration settings for the mass billing process in the SAP system. Ensure that all necessary settings are correctly defined.
    3. Analyze Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
    4. Parameter Validation: Ensure that the parameters (Runkey, Date ID, Add ID) being used in the mass activity are valid and correspond to existing records in the system.
    5. System Performance: If the error is related to system performance, consider optimizing the database or checking for locks that may be affecting the process.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or fixes related to the PSSC_BILLING004 error. SAP frequently updates its knowledge base with solutions to common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE38 (for executing reports) or SLG1 (for viewing application logs).
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.

    By following these steps, you should be able to identify and resolve the underlying cause of the PSSC_BILLING004 error in your SAP system.

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