How To Fix PSSC_AD_BILL020 - External document type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_AD_BILL - PSSC_AD_BILL

• Message number: 020

• Message text: External document type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_AD_BILL020 - External document type &1 does not exist ?

  The SAP error message PSSC_AD_BILL020 indicates that the external document type specified in the transaction or process does not exist in the system. This error typically occurs in the context of billing or document processing within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Cause:
  
  Incorrect Document Type: The external document type provided in the transaction does not match any of the document types defined in the system.
  Configuration Issues: The document type may not have been configured correctly in the system.
  Data Entry Error: There may be a typographical error in the document type entered by the user.
  Missing Customization: If the system has been customized, the necessary document type may not have been created or activated.
  
  Solution:
  
  Verify Document Type: Check the document type you are trying to use. Ensure that it is correctly spelled and formatted.
  Check Configuration: 
  
  Go to the configuration settings in SAP and verify that the external document type is defined.
  You can check this in the relevant customizing transaction (e.g., SPRO) under the appropriate module (e.g., Billing, Invoicing).
  
  
  Create/Activate Document Type: If the document type does not exist, you may need to create it or activate it in the system. This typically involves:
  
  Navigating to the relevant configuration area.
  Defining a new document type or modifying an existing one.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to set up external document types.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or configuring document types, such as:
  
  SPRO (Customizing)
  SE11 (Data Dictionary)
  SE16 (Data Browser)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to view or modify document types in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.